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Volunteer FAQ

Q: What is volunteering?
A: Any student, faculty or staff member from any WVU campus, engaged in any type of service defined below:

Community Service: The practice of volunteering one's time and talents to promote the common good and personal growth, while meeting actual community needs. 

Service-Learning: A teaching and learning strategy by which students learn through intentional and structured community service tied to specific learning outcomes and integrated through reflection. 

Outreach: Improving outcomes for individuals and families in West Virginia and the surrounding region through sustainable, active collaborations, building on resources, skills, expertise, and research-based, knowledge in a manner that is consistent with the land grant mission. 

Civic Responsibility and Advocacy: 

  • Lifelong citizenship development through participation, engagement and empowerment
  • Institution fulfills its purpose while acting to promote a strong inclusive democracy 
  • Creating a larger sense of mission, purpose, integrity, and clarity of direction 
  • Supports the development of community and belonging

Q: What types of activities 'count' as service?
A: Many different activities may be approved, but here are some general guidelines: 

  • The service may include, but is not limited to, participation with non-profit, governmental, public, faith-based, campus, or community-based organizations designed with any or all of the following purposes: improving the quality of life for community residents; meeting the needs of community residents; or fostering civic responsibility. 
  • Service with for-profit businesses is generally not accepted. 
  • The service must be supervised and provided in a safe environment that promotes learning at all times for the volunteer. Volunteers may not be directly supervised by family members. 
  •  All volunteer activities must conform to WVU BOG Governance Rule 1.6
  • Opportunities from private families/individuals are not eligible. This includes, but is not limited to, tutors, personal care assistants, nannies, and pet care. 
  • Monetary or In-Kind donations are not considered a replacement for completing service hours.  If volunteers assist in the collection or distribution of donated goods, the time spent doing so may be tracked as service hours.  
  • Students who report to donate blood will have the opportunity to earn two (2) community service hours for each donation. If a student is not eligible to donate, they will be given the opportunity to volunteer at that site for the same number of hours. 
  • Attending fundraising events such as dinners, cook-offs, and 5Ks is not typically considered volunteer service. Responding to an iServe volunteer need post to assist with the event is considered to be service.

Q: I need assistance with iServe.
A: Check out our iServe specific help section. If you require additional assistance, contact us directly.  

Connect with the Center for Service and Learning